Plastic-Old Style Replacement Magnet Retainer Bar
Plastic Bar With Magnets Allows Flap Bar To Seal At Bottom. Designed For Door With Rectangular Logo With Smooth Metal Bar On Vinyl Flap/Plastic Frame.
Didn't realize it came with the frame!
Posted by Ruby Baccala on 12th Jun 2017
LOVE the pet door and have had it for over 15 years. Couldn't survive without it. I just wish I had read more closely and not ordered this part since it is included with the new frame I also ordered. LOL. Too much trouble to return it. Great products!
Great Product - Bad Choice on My Part
Posted by Unknown on 3rd Feb 2017
The magnet retainer bar fit perfect and was exactly what I needed EXCEPT I didn't notice till I went to put it in that the prongs to hold it in place were all broken. I improvised and super glued it in the track but now the magnets don't grab the flap. My fault not Ideal Pet, but guess I need to order a whole inside frame (with bar included instead) so it was kind of a waste of money.
Posted by Bob on 19th Jan 2017
Your product fits perfectly. Our old door is like new. The ease of use on your website was fast and simple. I'll be ordering again for our other door soon. Rate this order at a 10.
Magnet bar was too long.
Posted by Unknown on 6th Dec 2016
Our door is the old style "large" with a 9 X 15 flap and the magnet bar was 10 1/2 in long. Plus, the bar on our door was not replaceable but molded into the frame. I was able to remove the top of the old bar and fit the new bar inside the remnants, then hot glue it in place. One mistake I made was that in shortening the new bar, I cut off a magnet. I should have removed that magnet and fitted it into the new bar before gluing it in place.
Sound like you have an old style large and were sent a new style extra large.
Please call us toll free at 1-800-378-4385 Monday – Friday 8AM – 4PM PST (excluding holidays) so we can get you the correct part.
Poor customer service
Posted by Kelly Lowe on 21st Jun 2016
I called three times to speak with the parts Person that could help me identify my need. Each time they were not available. I left my name Number and invoice number each time. I should have been called back the first time. Never did speak with the unavailable person.
Posted by Jason Ciliberti on 31st May 2016
The original lasted about 10 years, which is a testament in and of itself to the overall quality of the pet door, and $3 is a very reasonable replacement cost. Snapped into place with no problem, door is back to working 100%.
great customer service
Posted by Unknown on 7th Apr 2016
I had ordered a few of the retainer bars not knowing that there were old and new.The company took upon it themselves to send me the correct one after all I went thru.Thank you so much
Posted by Unknown on 12th Feb 2016
My old magnetic bar got worn away from the door being out of adjustment. Eventually it hung on the door and was pulled out and broken. I received this new one and it fit perfectly in the slot where the old one had been. Unfortunately the retaining tabs were broken off my door and so the new magnetic bar wouldn't stay in place. I fixed in place with epoxy adhesive and it has been working fine.
Posted by Unknown on 26th Sep 2015
I am so happy that I was able to find the old style magnetic strip! Fits perfectly. My doggie door looks new with the magnetic strip and new replacement flap.I loved that they emailed me to make sure that it was the old strip and not the new one that I needed.
Doesn't fit, fell off right away
Posted by Unknown on 24th Sep 2015
This piece doesn't fit. The part fell off right away. It didn't keep the flap closed and the dogs knocked it off coming in and out of the door after the first day.
Please call us toll free at 1-800-378-4385 so we can resolve the problem.